You can WhatsApp us 24/7 0313-4360093
Free Shipping on All Orders Over $750
Our Terms & Conditions
Welcome to Vapers City! By using our website and purchasing our products, you agree to the following Terms and Conditions. Please read them carefully before making a purchase.
1. Introduction
These Terms and Conditions apply to the use of the website www.vaperscity.com and the sale of products through the Vapers City online store. By accessing or using our site, you agree to comply with these terms. If you do not agree to the terms, please do not use the website.
2. Age Requirement
By purchasing from Vapers City, you confirm that you are at least 18 years of age (or the legal age in your jurisdiction) and legally able to purchase vaping products. We may ask for proof of age before processing orders involving age-restricted items.
3. Product Information
We aim to provide accurate and detailed product descriptions and images. However, despite our best efforts, there may be slight differences in the colors, packaging, or specifications of products compared to what appears on the site. Prices and availability of products may change without notice.
4. Ordering Process
When you place an order with us, you are making an offer to purchase the items in your cart. Your order will be confirmed via email, which will serve as the acceptance of your offer to purchase. We reserve the right to cancel or refuse orders for any reason at our discretion, such as for incorrect pricing or issues with stock availability.
5. Payment Terms
All payments must be made in full at the time of ordering. We accept payments through secure online payment systems, including credit/debit cards (Visa, MasterCard).
6. Shipping & Delivery
- Shipping Costs: Shipping charges will be added at checkout based on your location and the size of your order.
- Delivery Times: Orders are typically processed and shipped within 1-2 business days. Delivery timeframes vary depending on your location, typically taking 3-5 business days within the Pakistan.
- Shipping Responsibility: It is your responsibility to ensure the accuracy of the shipping details provided. We cannot be held responsible for delays, damages, or issues arising from incorrect addresses provided.
7. Returns & Refunds
Please refer to our Return & Refund Policy for detailed information about returning or exchanging items.
- Products must be returned unopened and in their original condition within 2 days of delivery.
- We do not accept returns on used or opened items unless they are defective.
- Faulty products can be exchanged or refunded once returned.
8. Account Responsibility
If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials, including username and password. You are also responsible for all activities that occur under your account. If you suspect unauthorized access, contact us immediately.
9. User Conduct
By using Vapers City, you agree not to:
- Violate any laws or regulations.
- Use our services to transmit harmful or abusive content.
- Infringe upon the intellectual property rights of Vapers City or others.
- Attempt to interfere with or disrupt the functionality of our website.
10. Intellectual Property
All content on the Vapers City website, including text, images, logos, and graphics, are the property of Vapers City or our content providers. You may not copy, reproduce, or distribute any of our content without prior written consent.
11. Limitation of Liability
Vapers City is not responsible for any direct, indirect, incidental, or consequential damages arising from the use of our products or website. This includes but is not limited to any loss, damage, or injury related to improper use of our products.
12. Amendments to Terms & Conditions
Vapers City reserves the right to modify, update, or change these Terms and Conditions at any time. Any changes will be posted on this page, and by continuing to use our services, you agree to be bound by the updated terms.
13. Privacy & Security
Please refer to our Privacy Policy page for detailed information about how we collect, store, and protect your personal information when using our website.
14. Governing Law
These Terms and Conditions are governed by the laws of Pakistan, and any disputes arising will be subject to the exclusive jurisdiction of the courts of Pakistan.
15. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at:
- Email: support@vaperscity.com
- Phone: 0313-4360093